Builders in Britain are renowned for needing a brew but new research suggests they spend more time taking to clients than having a cup of tea.
They actually spend two years and nine months talking to clients over the course of their working life and two and a half years driving their van, according to a study from the Federation of Master Builders (FMB).
The FMB asked thousands of builders across the UK how many minutes they spend each day carrying out certain tasks. The figures also reveal that they spend two years and one month at the builders’ merchants.
They spend two years and one month training or supervising junior colleagues or apprentices, one year and nine months eating lunch, 11 months trying to locate a particular tool and just six months making tea.
‘This new research dispels the myth that builders spend a big chunk of their time drinking tea. In reality, if builders are downing their tools for any reason, it’s so they can chat to their customers and ensure they have happy clients,’ said Brian Berry, FMB chief executive.
‘Excellent communication with clients is just one of the qualities that top class builders in the UK have,’ he explained.
The organisation wants to highlight examples of high quality craftsmanship, exceptional customer service, high standards and building excellence. ‘Too often, a minority of dodgy builders give the whole industry a bad name,’ added Berry.
It is hoping that the newly launched Master Builder Awards will dispel misconceptions and showcase the quality builders who help home owners and clients realise their building ambitions.